If you have an existing ND1 install, it copies all ND1 files into the ND2 document folder How do I get the application out of Trial Mode? How do I register the licence? When ND2 starts for the first time it asks where you would like to keep your Neck Diagrams documents. ND2 runs separately to ND1 and all ND1 original files will be untouched. What happens to files I already created with Neck Diagrams 1.x? If you’ve changed your email address since you made your purchase then you’ll need to use the Contact Us form to request your details be updated. You can have your license emailed to you by using the license lookup form on our help page. I can’t find my old ND1 licence – how can I get it? Then order the ND2 Standard Tier to Pro Upgrade option.First order the ND1 > ND2 Standard Upgrade.Once you’ve ordered and received your ND1 to ND2 Upgrade license code, you’ll also need your existing ND1 license when registering to unlock the software.ĭon’t order an ND1 to ND2 Upgrade license if you haven’t previously bought ND1 as it only works in conjunction with an ND1 license! How do I upgrade from ND1 Standard to ND2 Pro? Yes, existing ND1 customers do of course get special upgrade pricing! You can order an ND1 to ND2 Upgrade license here. I have the older Neck Diagrams 1 – is there a discount to upgrade to ND2? You can order a licence tier upgrade here. There’s no cost penalty for doing this – it’s just the different in the prices of the licenses. Yes! So for example if you at some later point want to upgrade your Pro license to Publisher then you can do this. Can I upgrade my license in the future to a higher tier? This excludes the Backup DVD option, if purchased. If you decide you’re not loving it then just contact us for a no-questions-asked refund. What is your refund policy?Įvery edition includes a 30-day money-back guarantee, starting from when you receive your ND2 license. Queries from Publisher customers are prioritized first. Neck Diagrams 3 would be the next major version and as such a paid upgrade.Īll licenses include email support and access to our user forums.all 2.x updates are free – for example if the current release is v2.2.1 and v2.3 is next, then this is a free update.the current major version is ‘2’ (Neck Diagrams 2).The license includes free access to all minor ‘point’ version updates, but major version releases are paid upgrades (with generous discounts for existing customers of course!). Please see the next topic “What is your software update policy?” for details about what’s a free update and what’s a paid upgrade. No, it’s NOT a monthly subscription! You’re purchasing a license to use the version of the software available at the time of purchase and you’ll also receive free updates should they become available. Is Neck Diagrams subscription-based software? Why not contact us and provide some encouragement. Not yet, but we’re considering building a Linux release. Apple M1-based and Intel-based Macs running Mac OS X version 10.10 (Yosemite) and above, including Big Sur!.Windows 7 and above, either 32bit or 64bit.Which Operating Systems will Neck Diagrams run on?
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